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Acting on the recommendations of the NPM, the Psychiatric Service of the General Hospital in Krusevac rearranges the space in which the outpatient clinic and room for medical personnel will be transferred, and steps are being taken gradually to ensure a positive therapeutic environment for patients.

The hospital introduced medical workers with a recommendation that the history of the disease should be systematized and complete, as well as containing all diagnostic data and changes. Further, the hospital will provide information on patients' rights and they will be visible and available in an appropriate form for patients.

The NPM team visited the General Hospital in Krusevac on 8 and 9 February 2018, after which the Hospital was sent a visit report with recommendations for improvement.