Acting upon recommendation of the NPM, the Commissariat for Refugees and Migration stated that the notification on the complaints of migrants to the work of officials in the Receptio Center Presevo will be hoisted and displayed in a visible place. In order to improve and equalized treatment migrants in reception centers, from the beginning September 2017, and at the Reception Center in Presevo, meetings of officials and representatives of migrants are organized periodically, on which migrants are informed about their rights. Also, the issue of water supply is solved, so that all migrants have access to hot water in the Center.

NPM visited the Reception Center in Presevo in august 2017. About this visit was made report with recommendation for removing the observed shortcomings in the work and improvement of the position of migrants.