Acting on the recommendations of the National Preventive Mechanism (NPM), the Commissariat for Refugees and Migration and the Ministry of Labor, Employment, Veteran and Social Affairs have provided psychological support and assistance and necessary clothes and footwear for migrants who are accommodated in the Vranje Reception Center. Transparent complaints procedures have been established in the Center and the notifications about it have been displayed in several languages. Since it is not possible to provide continuous presence of the employees of the Vranje Social Work Center (SWC), social workers of civil society organizations are present in the Center and in case of need they establish direct contact with the competent SWC.

On August 1 2017, the NPM visited the Vranje Reception Center, after which it sent recommendations to the competent authorities for the elimination of the observed shortcomings and the improvement of the conditions for the stay of migrants.