The Commissariat for Refugees and Migration informed the Protector of Citizens that, in accordance with the recommendation of the NPM, they established the record of extraordinary events in the Subotica Reception Centre, for which the NPM considers important for proper reaction to the events in the migrants’ accommodation centres. In addition, in the Reception Centre begun the works on the roof over the room which will be used as a dining room and for the social activities of the migrants who are staying here.

At the same time, the City of Subotica Centre for Social Work responded to the Protector of Citizens that four field workers used to work with minor migrants in the Reception Centre until August 2017. Now, professional workers are present in the Reception Centre only after invitation and notification from the actors on the ground. As pointed out, the protection of juvenile migrants is hampered by insufficient resources and increased workload, which is why they contacted the Ministry of Labour, Employment, Veteran and Social Affairs.

The NPM team visited the Subotica Reception Centre, as well as the Horgoš and Kelebija border crossings, on November 21 and 22, 2017, about which it made the Report with recommendations to the competent authorities for improvement the treatment of migrants.



In the Vranje Police Department, the information about the rights will be delivered to the citizens immediately after they are taken in police station and the time when a close person of the detained citizen was informed about his deprivation of liberty will be recorded, according to the Police Department's notification of acting on the recommendations of the National Preventive Mechanism (NPM). In addition, the Police Department instructed police officers to properly determine the start time of detention and established an internal procedure for dealing with citizens under police custody, in order to prevent problems that arise when these citizens are held in the District Prison.

On the other hand, Vranje PD informed the Ministry of Internal Affairs about the need to build cells for police custody in its organizational units and to adapt the existing cell in Surdulica Police Station, but funds were not provided. Also, the police officers of this Police Department will continue to act upon the instructions of the Ministry to handcuffe all citizens who are transported in the police vehicles.

On August 1, 2017, NPM visited the Surdulica Police Station, which is part of the Vranje Police Department, in order to monitor the treatment of persons under police custody and the acting of the Police Department following the NPM recommendations from the previous visit.

The Pančevo Police Department informed the National Preventive Mechanism (NPM) that, following the recommendations, it informed the Ministry of the Interior about the condition of the cells for police custody within its organizational units and proposed planning of funds for the adaptation of cells and improvement of video surveillance. The Police Department currently has cells only in the police station in Pančevo, which are in good condition, but the fact that there are seven police stations and several other police branches within this Police Department makes treatment of citizens under police custody to be more difficult. Also, the Police Department informed the NPM that it will seek to provide adequate space for the storage of temporarily seized objects.

The Police Department corrected the observed deficiencies and improved the treatment of detained citizens, since the starting time of custody is goning to be in accordance with the legal provisions and the receipts of delivery of information about their rights are made. The records of detainees were also improved, by recording the time when a close person of the detained citizen was informed about his deprivation of liberty and possible remarks by the citizen on the actions of police officers.

On the other hand, the police officers of this Police Department will continue to be present at the medical examinations of arrested and detained citizens and to handcuffe all citizens who are transported in the police vehicles, until the change of corresponding provisions of the Instruction of the Minister of the Police, by which such treatment is expressly prescribed.

On July 21, 2017, the NPM visited three police branches within the Pančevo Police Department, in order to monitor the acting upon recommendations previously issued by the NPM and the European Committee for the Prevention of Torture (CPT). Report was made about the visits, in which the state of affairs was identified and recommendations were made for the elimination of the observed shortcomings and further improvement of the treatment of the citizens.

The Novi Sad District Prison informed the National Preventive Mechanism that, acting on the recommendations, it stopped using the premises for the solitary confinement and the intensified supervision, which the NPM team found to be with inadequate dimensions, and that the plan is to carry out the works on their expansion.

After considering the other findings from the NPM Report, the Novi Sad DP informed the NPM that it regularly repairs the moisture on the walls of the dormitories, that it required the cassettes for the prisoners personal belongings and that it took measures to place the alarm system in all dormitories. In addition, the Prison will purchase more equipment for outdoor exercises and in the following period the bathrooms in the reception and semi-open department will be adapted.

The NPM team visited the Novi Sad District Prison within the Ombudsman's Day, which was marked in this city on October 20, 2017. On the visit, the NPM compiled the Report with recommendations.

Acting on the recommendations of the National Preventive Mechanism (NPM), the Niš Penitentiary-Correctional Institute replaced all worn out mattresses and bedding with new ones and, in order to protect privacy during shower, placed paravans in the shared bathroom in the detention unit. In order to engage more detainees in work, the Penitentiary Institute amended the Rulebook on job classification by foresawing workplaces for detainees and informed about it the Niš High Court, while all detainees will be informed about the possibility of working engagements in the next period.

The Administration for the Enforcement of Criminal Sanctions has taken appropriate measures to increase the number of employees in the treatment and security services in the Niš Penitentiary, as well as for the purchase of new uniforms for members of the Security Service, which have not been purchased for seven years.

In addition, the Prison estimated cost of installing video surveillance in premises intended for persons who are hel by police up to 48 hours, so the Administration, in accordance with the financial possibilities, will provide the necessary funds. At the same time, the Niš Police Department informed the NPM that the citizens who are being held by police up to 48 hours and who staying in the Niš Penitentiary will be allowed to go out in the fresh air, that the means for maintaining personal hygiene will be provided to them and that an initiative has been made in order to, in the following period, according to financial and technical capabilities, adapt and equip retention rooms in PD in accordance with current standards.

The NPM visited the Niš PD and Prison within the Ombudsman's Day, held on October 16 and 17, 2017, on which it compiled reports with recommendations of measures to eliminate the observed shortcomings and to improve the treatment of persons deprived of their liberty.