Reports on visits

The Commissariat for Refugees and Migration, acting upon the recommendations of the National Preventive Mechanism, has taken measures to ensure the conditions for the accommodation of persons with disabilities, as well as a sufficient supply of hot water, medicines, bedclothes and hygiene products in Principovac, Šid and Adaševci Receptrion Centers for migrants. In addition, psychological aid for the migrants is provided and access to specialist examinations is improved.

The Commissariat informed the Ombudsman that in the rooms under video surveillance at the Principovac and Adaševci Reception Centers notices to that effect are visibly displayed and that with the planned budget funds is not able to set up video surveillance in all common rooms and the yard at the Šid Reception Center, so that this problem will remain until funds are secured from donors. Also, in the Šid Reception Center notices about the possibility of filing complaints against the staff are displayed and mechanism for complaints is established, which will, if it proves effective, be applied in all other asylum centers and reception centers.

The National Preventive Mechanism visited Principovac, Šid and Adaševci Reception Centers on 02 December 2016, in order to monitor the treatment of migrants and the conditions in which they reside. Recommendations of measures to remedy identified deficiencies are specified in the Report on these visits.

Download this file (Izvestaj o poseti Sid, Adasevci, Principovac EN.pdf)Report on visits

The Commissariat for Refugees and Migration and the Ministry of Labor, Employment, Veteran and Social Affairs informed the Ombudsman that in Preševo Reception Center water heating is no longer a problem and that all measures were taken in terms of equipment. However, due to problems with the water supply in Preševo, on whose solving United Nations Development Program (UNPD) is included, the Center has limited use of showers in cases of extraordinary excessive consumption.

In addition, in Bujanovac Temporary Registration Center the title of the document issued to migrants when temporarily leaving the Center is aligned with its actual purpose and measures were taken to provide interpreters for the languages spoken by migrants who are placed here.

In order to monitor the treatment of migrants by competent authorities, the National Preventive Mechanism visited Preševo Reception Center, Bujanovac Temporary Registration Center, Vranje Police Department, Border Police Regional Center on the Border with Macedonia and Preševo Social Welfare Center from 08 to 10 November 2016. In the Report on these visits, the recommendations of measures to remedy identified deficiencies are addressed to the competent authorities.

Download this file (Izvestaj o poseti PU Prihvatni RCGP CSR final EN.pdf)Report on visits

Acting on the recommendation of the National Preventive Mechanism to display information on the rights of persons refused entry to the Republic of Serbia and on the procedures for exercising these rights, as well as how they can contact the relevant domestic and international organisations, in the room at the Airport "Nikola Tesla" in which they are held, Border Police Directorate informed Ombudsman that the informations and contact numbers of relevant organizations are displayed in a visible place in the room.

In addition, Border Police Station Belgrade, to ensure clear and precise communication between the police officers and the foreigners when necessary, will demand the engagement of an interpreter for the corresponding language from Ministry of Internal Affairs.

The National Preventive Mechanism visited the Border police station Belgrade and the room in the transit area at the Airport "Nikola Tesla" on 17 November 2016. The Report has been made about this visit, with recommendations of measures to improve the treatment of foreigners who have been denied entry in the country.

Download this file (Airport November 2016.pdf)Report on visit

Acting on the recommendations of the National Preventive Mechanism, in the Shelter for Foreigners in Padinska Skela psychological support is provided for foreigners who are going to be forcibly removed from the country and measures were also undertaken in order to designate more police officers and to provide an adequate number of official vehicles, to improve work with these persons. Also, women and children were allowed to spend more time outdoors.

However, the problems of lack of the provision of continuous health care and difficult communication between police officers and foreigners who understand neither Serbian nor English still exist.

National Preventive Mechanism visited the Shelter for Foreigners in Padinska Skela on 12. August 2016. The Report on this visit has been made, with recommendations for eliminating the identified deficiencies in the treatment of foreigners who are placed there.

Download this file (Shalter for Foreigner.pdf)Report on visit

Acting on the recommendations of the NPM social work centers in Tutin and Sjenica, in accordance with their capacities are trying to take statutory measures to protect unaccompanied minors which are placed in the centers for asylum in these cities. In accordance with the recommendation addressed to the Asylum Centre in Sjenica, migrants upon receipt undergo a complete medical examination and are provided with every day presence of doctors at this from 8 am to 16 pm. On the occasion of the recommendations that the Office for the asylum seekers register and issue identity cards for asylum seekers, Board of the Border Police informed the Ombudsman that persons which are placed in these centers for asylum do not want to start the asylum procedure in Serbia and that they waiting for their crossing into Hungary.

In performing the duties of the NPM, the Ombudsman has visited centers for asylum in Tutin and Sjenica in September 2016, with the aim of monitoring the treatment of refugees and migrants. After the visit made up the reports with recommendations for remedy the identified deficiencies.